![]() Unfortunately, most sales managers and salespeople don’t make that distinction.Īnd many executives neglect to direct their managers to ferret out the reasons why customers are defecting. There’s a big difference between customers who are gone and customers you can win back. The point is: “If you are losing customers-do you know why?” They could be annoyed by lack of response from you, or seduced away by your competition. Customers could’ve been frustrated by delays, or aggravated by one bad experience. There are lots of reasons, other than the economy, why you might be losing customers. Check my previous blog about Sorenson are allowed to use “win-back” their former customers.įor more information about “win-back”, there is one great article I found online, “Customer Winback Programs: Are They Worth It?” Below is the excerpt from this article: Sorenson assured that they will not do ‘win-back’ during the porting process, only after the process is done. ![]() Sorenson Communications are allowed to use “win-back” strategy to woo their former customers to port their 10-digit number back to their video relay services. This blog entry is to generate important discussion about the appropriateness of one company, Sorenson Communications to “win-back” their former customers by providing attractive equipment(s) as long they continue to use their video relay services and nTouch products. If you wish to inquire about free iPads, contact Sorenson directly. Sorenson ntouch VP2 Videophone or other ntouch Endpoint Device The Sorenson Pulse flasher is designed for use with the Sorenson ntouch VP2 videophone or other ntouch endpoint device that suppor ts wireless connections.Please stop leaving comments how to get a free iPad from Sorenson. Lumina also includes game-changing features from the ntouch ® VP2 like Wavello, Group Call, Enhanced SignMail, and more. A wireless connection between the Pulse and the ntouch endpoint allows the Pulse to flash a visual signal whenever an incoming. Sorenson’s ecosystem integrates its services and products to offer a seamless experience with highly trained ASL interpreters. Sorenson’s solutions include in-person interpreting, VRS interpretation, or interpreting over video through virtual meeting platforms. With Sorenson Relay and the introduction of the Sorenson VP-100 ® videophone in 2003, Sorenson revolutionized communication between Deaf and hearing callers, giving them the option to converse in real time – anytime, anywhere – each in their natural language, ASL or spoken English or Spanish. Since then, Sorenson has continued to re-imagine communication by introducing a host of features as well as five next-generation videophones, each specifically designed by and for people who are Deaf. For more technical information on the Lumina videophone, please visit Story continuesĬonnecting Life. Sorenson Communications (was founded on the principle that communication and being understood is fundamental to the human experience. Inspired by this belief and the core values of our communities, we develop the most trusted communication offerings, including Sorenson Relay, the highest-quality video interpreting service, and Sorenson Interpreting, which matches qualified sign language interpreters to specific assignment needs. As the largest employer of sign language interpreters, Sorenson endeavors to provide each customer with an exceptional communication experience. Sorenson offers innovative, Deaf-specific communication products, such as ntouch® videophones and ntouch software applications that connect PC, Mac®, and mobile device users to Sorenson Relay.
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